10:00 AM - 11:15 AM Welcome and Opening General Session
  • Keynote: Tina Weyand, Chief Product Officer, HomeAway
11:15 AM - 12:15 PM French Quarter Brunch, sponsored by Kigo, a RealPage Company
12:15 PM - 1:00 PM

Theater Sessions, Workshops and Peer Groups:

  • End-to-End Customer Experience and Strategic Use of OTAs, Leslie Preston (Bachcare Homes)
  • Building a Company that Celebrates Diversity, Carole Sharoff and Michelle Williams (Atlantic Vacation Homes)
  • Heartfelt Leadership, Heather Weiermann (Vacation Rental Coach)
  • Maximizing the Second Home Investment and the Real Estate Market, Erica Muller (Vrolio)
  • Executive Interviews: Tina Weyand (HomeAway) and Lisa Jurinka (Vacasa)
  • Sponsored Workshop
  • Peer Groups: Prearranged
1:15 PM - 2:00 PM

Theater Sessions, Workshops and Peer Groups:

  • Creating Market Leadership through Inventory Acquisition and Owner Relations, Jodi Refosco (Taylor-Made Deep Creek Vacations)
  • 2019 Workforce Development, Sue Jones (HR4VR)
  • Where Google is Heading in 2019, Susan Blizzard (Red Awning)
  • Becoming an Influencer: Leveraging Thought Leadership and Finding Your Voice. Annie Switzer (Say No to VRBO Service Fees), Debi Hertert (Host2Host), Vanessa de Souza Lage (VRTECH), Heather Bayer (Cottage Blogger), moderated by Amy Hinote (VRM Intel)
  • Executive Interviews: Marylynn Clark (Wyndham Vacation Rentals) and Regina Ebert (Ascent Processing)
  • Sponsored Workshop
  • Peer Groups: Prearranged
2:00 PM - 2:30 PM Downton Abbey High Tea sponsored by HomeAway
2:30 PM - 3:45 PM Keynote: Lady Fiona Carnarvon, the Eighth Countess of Carnarvon
4:00 PM - 4:45 PM

Theater Sessions, Workshops and Peer Groups:

  • In-market Leadership: Managing 1000+ Homes in a Local Market with Ali Breaux (Sun Realty) and Michelle Hodges (Meyer Vacation Rentals)
  • Distribution Channels 201: 3rd Party, Website, and Voice, Michelle Marquis
  • The Law of Attraction, Dore Jean (KAIZEN)
  • Roundtable: Under 100 and Dynamite, led by Betsy LaBarge (Mount Hood Vacation Rentals)
  • Executive Interviews: Lady Carnarvon (Highclere Castle)
  • Sponsored Workshop
  • Peer Groups: Prearranged
5:00 PM - 7:00 PM Mardi Gras Cocktail Party at Red Fish Grill sponsored by Red Sky Travel Insurance
8:15 AM - 9:15 AM Empowerment Breakfast, sponsored by Streamline Vacation Rental Software
9:00 AM - 10:00 AM Intro and General Session (TBA)
10:00 AM - 10:15 AM Break
10:15 AM - 11:00 AM

Theater Sessions, Workshops and Peer Groups:

  • Conflict Management: Are You Asking the Right Question(s)?, Dore Jean (Kaizen)
  • Changing the Conversation: Engaging in Government, Debbie Sloane Smith (Mayor, Ocean Isle Beach and Sloane Realty), Claire Reiswerg (Sand 'N Sea), Amy Gaster (Tybee Vacation Rentals), Moderated by Michelle Acquavella (Sea to Sky)
  • How to Start a Podcast, Heather Bayer (Cottage Blogger, VRSS, Vacation Rental Formula)
  • ROI Checklist: Measure & Scale Your Marketing with SEO Tools, Google Analytics, and Facebook Ads Analytics, Jodi Bourne (Bourne Creative Marketing)
  • Executive Interviews: Leslie Preston (Bachcare) and Christa Levesque (Booking.com)
  • Sponsored Workshop
  • Peer Groups: Prearranged
11:15 AM - 12:15 AM

Theater Sessions, Workshops and Peer Groups:

  • Working with Family, Teresa Woods (Up North Vacation Rentals), Melaney Robbins (Oak Island Accommodations), Claire Reiswerg (Sand ‘N Sea), Carie Efird (Tybee Vacation Rentals)
  • The Five Love Languages and Customer Service, Tyann Marcink (VR Mastered) and Heather Bayer (Cottage Blogger, VRSS, Vacation Rental Formula)
  • Inside Look at Multi-Destination PMs with Marylynn Clark (Wyndham Vacation Rentals), Jen Ford (Turnkey), Kyung Bishop-Milo (VTrips), Kimberly White (Vacasa)
  • SWOT Analysis Workshop, Michelle Marquis
  • Executive Interviews: Coming Soon
  • Sponsored Workshop
  • Peer Groups: Prearranged
12:00 PM - 1:00 PM Eat, Pray, Love Lunch sponsored by CBIZ
12:30 PM - 1:00 PM Pioneering Woman Awards
1:00 PM - 2:00 PM Keynote: Elizabeth Gilbert , Author of Eat, Pray, Love and Big Magic
2:00 PM - 2:30 PM Big Magic Break, Sponsored by Breezeway
2:30 PM - 3:15 PM

Theater Sessions, Workshops and Peer Groups:

  • Understanding OTA Algorithms
  • The 2019 Regulatory Environment, VRMA
  • Funding Options: Finding Resources to Build a New Idea, Jen Ford (Turnkey Vacation Rentals), Vanessa de Souza Lage (Rentals United), Deborah Labi (Ruby Residences, Have You Got)
  • Elevating the Vacation Rental Industry with Property Standards: 10 Standards Each Vacation Rental Home Should Meet, Tammi Sims
  • Executive Interviews: Pioneer Award Recipients—Rae Sloane Cox, Bert Feinman, Sheila Hodges
  • Sponsored Workshop
  • Peer Groups: Prearranged
3:25 PM - 4:10 PM

Theater Sessions, Workshops and Peer Groups:

  • Change Management: Transitioning and Delegating through Stages of Growth, Michelle Acquavella and Heidi Stuber (Sea to Sky Rentals)
  • Purpose Built Interior Design, Kimberly White (Vacasa) and Alanna Schroeder-Millar (The Distinguished Guest)
  • Roundtable: Managing Environmental Incidents from Red Tide to Fires to Hurricanes, led by Judith Lee-Hemstreet (Sun Palace Vacations)
  • Live Startup Pitch for Venture Capital, Amy Hinote (VRM Intel) and Sascha Hausmann (HOWZAT Partners)
  • Executive Interviews: Coming Soon
  • Sponsored Workshop
  • Peer Groups: Prearranged
4:20 PM - 5:00 PM TBA Keynote